Creative Lead, UX/UI Design, Research
Prototype hotel room and its experience ecosystem integrating digital and physical touch-points, imagining the travel experience 5+ years out. The room is connected with the digital app and guest profile, for an intuitive experience that improves throughout multiple stays. 
We focused on four experience pillars: Responsive environments (pattern recognition and AI), Health and Wellness (sleep optimization, data utilization, smart fitness and nutrition), Personalization (customization and recommendation) and Efficiencies (operational and resource).

Brand agnostic prototype room highlights concepts and various user scenarios.

Voice and touch controlled digital mirror.

Digital mirror UI with option to connect with bed sensor and personal wearable devices for customized exercise and nutrition recommendations, room controls and personalized messaging. 

Customer journey studies for multiple personas. 

In-room digital frame displays personal gallery that can be saved in user profile, or art curated according to the location or artist partnerships. 

Interactive showcase of various scenarios.

Projection mapping prototype.

Design thinking sessions by creatives from corporate and startup partners. 

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